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Process mapping is an art and usually it is the foundation for developing any improvement plan. Hence, due efforts should be invested to ensure accuracy and authenticity. Once the process flow is in hand, we need to conduct following activities to identify the areas of improvement:
1) Identify Value
2) Value stream mapping
3) Competitive benchmarking
4) Best practices of the industry
5) Brainstorming sessions
With area of improvements in hand, now comes the challenge of implementing the change in the organization and our team have to go through different phases to accept the change:
Following are queries about the job posting to develop a tailored approach:
1) Which products or services do you offer?
2) How big is your team?
3) Do you have a centralized office or teams are remotely located?
Change management should be done with the support change management expert to ensure the team spirit is not disturbed and intended results are achieved. I am a passionate management consultant with 13+ years of experience. I have worked with several team members with different nationalities, continuous improvement and results tracking is one of my forte.
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